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Kind Space
Community Guideline

Kind Space Studio Etiquette & Community Guidelines 💜

​Kind Space is created as a space for movement, learning, growth and kind community. We want everyone who walks through our doors to feel safe, welcomed, respected and comfortable being themselves. 

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To keep Kind Space a genuinely kind space for everyone, we ask that you observe the following:

 

1. Be Kind & Respectful

Please treat everyone at Kind Space with kindness, courtesy and respect, including fellow members, instructors and staffs.

 

Different people have different bodies, abilities, experiences and learning paces. Please be mindful of this and avoid judgement, unsolicited comments or behaviour that may make others uncomfortable.

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2. Respect Our Instructors & Staff

Our team is here to guide, support and look after you. Please communicate with them respectfully, even when you may disagree with something. If something does not feel right, we are always happy to hear you out. We welcome honest feedback and open conversations, as long as they are shared with kindness and respect.​

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3. Respect The Class and Instructor

Every instructor has their own teaching style, approach and way of cueing movement. We ask that you respect the instructor leading the class, even if you are a seasoned Pilates practitioner or an instructor yourself.

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You may have learned a movement differently elsewhere, and that’s completely okay. Different studios, instructors and training backgrounds may approach the same exercise in different ways.

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If you have a different opinion or do not agree with an instruction, please avoid interrupting the class or correcting the instructor while the session is in progress. Instead, we welcome you to speak with the instructor after class and share your thoughts or feedback respectfully.

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This helps us maintain a focused, comfortable and respectful learning environment for everyone in the room.

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4. Communicate With Kindness

The same standard of respect applies whether you are speaking to us in person, over online (WhatsApp, email, social media, or any other communication channel)

 

We understand that misunderstandings happen and that people can have bad days. If you have a concern, complaint or disagreement, please reach out to us directly so we can address it properly.

 

Abusive, threatening, harassing, discriminatory or deliberately disrespectful communication or behaviour will not be tolerated.

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5. Kindness Goes Both Ways

We believe in creating a space where everyone can feel comfortable speaking up, asking questions and giving feedback. At the same time, we kindly ask everyone to extend the same patience, understanding and respect to our team that we hope to receive from you.

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6. Our Right to Maintain a Safe & Respectful Space

Kind Space reserves the right to refuse service, suspend or terminate a client's membership, package, bookings or access to the studio where a person's behaviour or communication is considered abusive, threatening, harassing, discriminatory, disruptive or consistently disrespectful towards our clients, instructors, staff or partners.

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Where appropriate, we will communicate with the individual and provide an opportunity to resolve the matter. However, we reserve the right to take immediate action where necessary to protect the wellbeing and experience of our community and team.

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Kind Space Class Etiquette 💜

To keep our classes safe, smooth, and enjoyable for everyone, we kindly ask all clients to observe these class guidelines:

Before Class

  • Arrive at least 10 minutes early to settle in and prepare for the class.

  • Inform your instructor of any injuries, medical conditions, or concerns before class.​

  • Grip socks are compulsory in all classes.

During Class

  • Listen to the instructor’s cues and move only under the instructor's guidance for safety.

  • If you are unsure or feel uncomfortable, express your concern freely to the instructor. They are there to help you to practice Pilates safely.

  • Keep your mobile devices on silent to avoid distractions.

  • You are welcome to take photos or videos of yourself before and after class or during breaks, provided it doesn’t disrupt others and the class. Photography or recording of other clients without their clear consent is strictly prohibited.

  • Respect personal space and equipment usage.

  • Keep conversations minimal to maintain a focused, calm environment.

After Class

  • Kindly wipe down your equipment with the provided sanitising spray and cloth.​

  • Return all props and equipment neatly to their original place before leaving the classroom.

Important Reminders

  • Late arrivals of more than 10 minutes may not be allowed to join the class for safety reasons and to ensure that everyone has a smooth and uninterrupted experience. Credits will not be refunded for late arrivals.​

  • Always practice within your comfort zone. Pilates is about mindful, quality movement.​

  • If you are feeling unwell or uneasy at any point, please inform the instructor immediately. Your safety is our priority, and we care about your well-being.​

  • Be kind, supportive, and encouraging to yourself, and others.

Thank you for helping us create a safe and welcoming space for everyone!

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